Got a gym membership that you want cancelled? Think it is a hectic task? We have the right guide to ease your process here. OTF is largely renowned for its variety of workout options and has a fanbase of a very huge and supportive members. OTF understands that situations and circumstances change overtime and members might wat to cancel their memberships. Hence, a compact guide has been provided through which members can easily revoke their memberships when required.
How to Cancel OTF Membership
Here are a few simple and easy to follow steps to cancel your OTF membership;
1. Review Membership Agreement and Policies
It is always advised to go through your membership agreement and cancellation policy attached thereafter. You will get to know the requirements for cancellation like cancellation fee, notice period, equipment return policy etc.
2. Visit the OTF Website
Log in to your OTF account and navigate to the “Account Settings” or “Membership” section, where you will find the required cancellation information.
3. Choose Cancellation Option
You will be offered various options such as freeze membership instead of canceling it completely, instant cancellation or time-based cancellation. Select the option that suits your needs best.
4. Provide Required Information
You will be asked to submit certain information like membership details, contact number and reason for cancellation.
5. Confirm Cancellation
It is always best to review all the information before submitting it and it is advised that you keep a copy of the confirmation for your future reference once received.
6. Complete Any Additional Steps
If there are any specific steps outlined in the cancellation process, such as returning your membership card or equipment, make sure to follow them.
7. Verify Cancellation
You can reach out to OTF in a couple of days to confirm your cancellation as a verification for your record.
FAQs about Cancelling OTF Membership
How long does it take for my OTF membership to be cancelled?
The process of cancellation usually takes a few days. You should contact customer service after a week to verify your cancellation.
Can I cancel my OTF membership if I’m still under contract?
If your contract is still ongoing, you can still cancel your membership, however you would be charged a cancellation fee in some cases and might even need to serve a notice period.
Will I receive a refund for the remaining days in my billing cycle?
It is not in the policy of OTF to grant a refund for your remaining days of the billing cycle after cancellation.
Can I freeze my OTF membership instead of cancelling it?
Yes. You can definitely freeze your membership for a certain time period instead of cancelling it overall.
What if I want to rejoin OTF after cancelling my membership?
OTF always welcomes back old members. The process to rejoin is quite simple. You just reach out to customer service or visit the website and apply there.
Is there a way to cancel OTF membership without using the website?
The officially recommended way to cancel a membership is through the OTF website. That being said, there’s always customer service to help you with that.
Conclusion: Embracing Change with Confidence
Cancelling your OTF membership is not a complicated process. By following the steps outlined and explained in our comprehensive guide, you can easily accomplish this task on your own without any outside help. This guideline is designed to accommodate to your need of cancelling your membership whenever and wherever you want to.