How to Cancel Adidas Order

Adidas is a renowned sportswear and footwear brand that offers a wide range of products to its customers. However, there may be instances when you need to cancel an order due to various reasons. In this comprehensive guide, we will walk you through the process of canceling an Adidas order, ensuring a hassle-free experience. Whether you made a wrong purchase or simply changed your mind, we’ve got you covered.

How to Cancel Adidas Order

If you find yourself in a situation where you need to cancel an Adidas order, follow these simple steps:

  1. Visit the Adidas Website: Open your preferred web browser and navigate to the official Adidas website (
  2. Sign In: Log in to your Adidas account using your credentials. If you don’t have an account, you will need to create one before proceeding.
  3. Access Your Orders: Once you are logged in, click on the “My Account” tab or navigate to your profile settings. Look for the “Orders” section and click on it to access your recent orders.
  4. Locate the Order: Scroll through your order history and locate the specific order you wish to cancel. Click on the order details to view the order summary.
  5. Initiate Cancellation: Within the order summary page, you will find an option to cancel the order. Click on the cancellation button, and a confirmation prompt will appear.
  6. Confirm Cancellation: Carefully review the cancellation details and ensure that you are canceling the correct order. If you are certain, confirm the cancellation by clicking on the appropriate button.
  7. Receive Cancellation Confirmation: After successfully canceling the order, you will receive a cancellation confirmation email from Adidas. This email will contain the details of your canceled order.

Please note that the cancellation process may vary depending on the specific Adidas website and region. If you encounter any difficulties during the cancellation process, we recommend reaching out to Adidas customer support for further assistance.

FAQs about Canceling Adidas Orders

Here are some frequently asked questions about canceling Adidas orders:

Can I cancel an Adidas order after it has been shipped?

Unfortunately, once an order has been shipped, it cannot be canceled. However, you can return the order once it arrives by following Adidas’ return policy.

Is there a time limit for canceling an Adidas order?

Adidas allows customers to cancel their orders within a certain time frame. It is recommended to cancel the order as soon as possible after placing it to increase the chances of a successful cancellation.

Will I be charged any fees for canceling an Adidas order?

No, canceling an order with Adidas is typically free of charge. You will receive a full refund for the canceled order, including any shipping fees paid.

How long does it take to receive a refund after canceling an Adidas order?

Once your order cancellation is processed, it may take a few business days for the refund to be reflected in your original payment method. The exact timeline may vary depending on your bank or payment provider.

Can I cancel an Adidas order if I used a promotional code or gift card?

Yes, you can still cancel an order even if you used a promotional code or gift card during the purchase. The refund will be issued based on the original payment method used.

What should I do if I accidentally canceled the wrong Adidas order?

If you mistakenly canceled the wrong order, we recommend contacting Adidas customer support immediately. They will assist you in resolving the issue and guide you through the necessary steps.


Canceling an Adidas order is a straightforward process that can be done through the official Adidas website. By following the step-by-step guide provided in this article, you can easily cancel your order and receive a refund. Remember to initiate the cancellation as soon as possible to ensure the highest chances of success. In case of any difficulties or concerns, don’t hesitate to reach out to Adidas customer support for assistance.