How to Cancel an Offer on Mercari

Mercari is a popular online marketplace that allows users to buy and sell various items. However, sometimes situations arise where you might need to cancel an offer made on an item. Whether you changed your mind, found a better deal, or encountered an issue with the seller, canceling an offer is a straightforward process when you know the right steps.

In this article, we will guide you through the process of canceling an offer on Mercari. We’ll cover each step in detail, provide expert insights, and address common questions to ensure a seamless experience. Let’s dive in and learn how to cancel an offer on Mercari.

How to Cancel an Offer on Mercari

To cancel an offer on Mercari, follow these simple steps:

  1. Log into Your Account: Open the Mercari app or visit the website and log into your account using your credentials.
  2. Access “My Offers”: Once logged in, navigate to your account dashboard and find the “My Offers” section. This section contains all the offers you’ve made on various items.
  3. Find the Offer to Cancel: Locate the offer you wish to cancel from the list of your active offers.
  4. Click on “Cancel Offer”: After finding the offer, click on the “Cancel Offer” button next to it. Confirm your action when prompted.
  5. Reason for Cancellation: You may be asked to provide a reason for canceling the offer. Choose the appropriate reason from the provided options.
  6. Confirm Cancellation: Once you’ve selected the reason, confirm the cancellation. Your offer will be canceled, and the seller will be notified.
  7. Communicate with the Seller: It’s a good practice to communicate with the seller and let them know about the canceled offer. This step fosters transparency and maintains a positive seller-buyer relationship.
  8. Refund and Return Policy: If you have already paid for the item and the seller accepts the cancellation, you should receive a refund according to Mercari’s refund and return policy.

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Tips to Avoid Frequent Offer Cancellations

Avoiding the need to cancel offers frequently can save time and effort. Here are some tips to help you make more informed decisions before placing offers on Mercari:

  1. Thoroughly Read the Listing: Before making an offer, carefully read the item’s listing description, condition, and any additional details provided by the seller. Ensure the item meets your expectations.
  2. Ask Questions: If you have any doubts about the item, its condition, or shipping details, don’t hesitate to ask the seller questions. Communicating with the seller can clarify uncertainties and prevent misunderstandings.
  3. Check Seller’s Reviews: Review the seller’s feedback and ratings from previous transactions. A reliable and trustworthy seller is more likely to provide a smooth buying experience.
  4. Set a Budget: Determine your budget for the item before making an offer. Setting a budget will help you avoid impulsive offers that you may need to cancel later.
  5. Compare Prices: Compare the item’s price on Mercari with other platforms or online stores. This research can help you gauge whether the offer is fair and competitive.
  6. Confirm Shipping Details: Verify the shipping costs and estimated delivery time for the item. Make sure the shipping aligns with your expectations.

Frequently Asked Questions (FAQs)

Can I cancel an offer on Mercari after it’s been accepted by the seller?

No, once the seller accepts your offer, it becomes a binding agreement. You cannot cancel the offer after acceptance.

What if the seller doesn’t respond to my offer cancellation request?

If the seller does not respond to your cancellation request within a reasonable time frame, you can contact Mercari’s customer support for assistance.

Will canceling an offer affect my account’s standing on Mercari?

Canceling offers occasionally should not have a significant impact on your account. However, frequent cancellations may lead to restrictions on your account.

Can I cancel an offer if I change my mind about the purchase?

Yes, you can cancel an offer if you change your mind. However, try to avoid frequent cancellations, as it may affect your reputation as a buyer.

Can a seller cancel my offer on Mercari?

Yes, just like buyers can cancel offers, sellers can also cancel offers if they encounter issues with the item or buyer. Sellers must have a valid reason for canceling an offer.

What if I accidentally placed an offer and want to withdraw it immediately?

If you accidentally placed an offer and want to withdraw it, follow the steps mentioned earlier to cancel the offer as soon as possible.


Canceling an offer on Mercari is a simple process that can be completed in a few easy steps. Always remember to read the listing carefully, communicate with sellers, and make informed decisions to avoid frequent cancellations. In case you do need to cancel an offer, follow the outlined steps to ensure a smooth and hassle-free process.

Remember, maintaining good communication with the seller and understanding Mercari’s refund policy are essential aspects of a successful cancellation. By following the tips and guidelines provided in this article, you can navigate the cancellation process with confidence and build a positive reputation as a buyer on Mercari.

So, go ahead and enjoy the seamless buying experience on Mercari, knowing that you have the knowledge to cancel offers if needed. Happy shopping!