Arlo is a popular home security system that offers various subscription plans to enhance your experience. However, circumstances may arise where you need to cancel your Arlo subscription. Whether you’re looking to switch to a different provider, taking a break, or simply no longer requiring the service, this article will guide you through the process of canceling your Arlo subscription smoothly.
How to Cancel Arlo Subscription
Canceling your Arlo subscription is a straightforward process. However, before we delve into the cancellation steps, it’s important to understand the different subscription tiers offered by Arlo.
Understanding Arlo Subscription Tiers
Arlo offers various subscription tiers, each with its own set of features and benefits. These tiers include:
- Basic (Free) Tier: The Basic tier is available to all Arlo users and provides limited features such as live streaming, motion detection, and seven days of cloud storage.
- Arlo Smart: Arlo Smart is a paid subscription tier that unlocks advanced features like person detection, package detection, and intelligent alerts.
- Arlo Secure: Arlo Secure is a higher-level subscription tier that offers additional benefits such as e911 emergency call service, extended cloud storage, and advanced object detection.
Before canceling your Arlo subscription, it’s essential to assess your subscription needs and determine if downgrading to a different tier would better suit your requirements.
Assessing Your Subscription Needs
Take a moment to evaluate your usage patterns, security requirements, and budget. Ask yourself the following questions:
- How frequently do you use your Arlo system?
- Do you rely heavily on advanced features like person detection or package detection?
- Are you satisfied with the current cloud storage duration?
- Are you looking to save costs while still maintaining essential security features?
By understanding your needs, you can make an informed decision regarding your Arlo subscription.
Canceling Arlo Subscription Online
To cancel your Arlo subscription online, follow these simple steps:
- Visit the official Arlo website and log into your account.
- Navigate to the “Settings” section.
- Look for the “Subscription” or “Billing” tab.
- Select the subscription you wish to cancel.
- Click on the “Cancel Subscription” or similar option.
- Follow the prompts to confirm the cancellation.
Remember to review any terms and conditions related to canceling your subscription, including potential early termination fees or remaining contract obligations.
Canceling Arlo Subscription via App
If you prefer to cancel your Arlo subscription using the mobile app, here’s what you need to do:
- Open the Arlo app on your mobile device.
- Log in to your Arlo account.
- Tap on the menu or settings icon.
- Look for the “Subscription” or “Billing” section.
- Select the subscription you wish to cancel.
- Tap on the “Cancel Subscription” or similar option.
- Follow the on-screen instructions to confirm the cancellation.
Make sure to carefully read any notifications or messages during the cancellation process to ensure the cancellation is successful.
Can I cancel my Arlo subscription at any time?
Yes, you have the flexibility to cancel your Arlo subscription at any time. Keep in mind that canceling during a billing cycle may result in a prorated refund or charge, depending on Arlo’s terms and conditions.
Will I lose access to my recorded videos after canceling my Arlo subscription?
If you cancel your Arlo subscription, your access to certain features and cloud storage will be affected. The availability of recorded videos depends on the subscription tier you choose or if you switch to the free Basic tier.
Can I reactivate my Arlo subscription after canceling?
Yes, you can reactivate your Arlo subscription at a later date. However, keep in mind that your subscription history, pricing, and available features may have changed. Check with Arlo’s support or website for the latest details.
Are there any cancellation fees associated with ending my Arlo subscription early?
Cancellation fees or penalties may apply if you have an ongoing contract or if you cancel your subscription before the agreed-upon period. Review the terms and conditions of your Arlo subscription to understand any potential fees.
Can I cancel my Arlo subscription if I purchased it through a third-party retailer?
If you purchased your Arlo subscription through a third-party retailer or reseller, it’s recommended to contact them directly for assistance with canceling your subscription. They will be able to guide you based on their policies and processes.
How long does it take for my Arlo subscription to be canceled?
Once you initiate the cancellation process, your Arlo subscription should be canceled immediately. However, it’s advisable to verify the cancellation status on your account or reach out to Arlo support for confirmation.
Canceling your Arlo subscription doesn’t have to be a daunting task. By following the steps outlined in this comprehensive guide, you can smoothly cancel your subscription and explore alternative options if necessary. Remember to assess your subscription needs, understand the different tiers, and consult Arlo support whenever you have specific questions or concerns. Take control of your Arlo subscription and make informed decisions to suit your evolving security requirements.