How to Cancel Cigna Dental Insurance

Cigna Dental Insurance offers valuable coverage for dental expenses, but circumstances may arise when you need to cancel the policy. Whether you’re switching to a new provider or no longer require dental insurance, understanding the cancellation process is crucial. In this guide, we’ll walk you through a step-by-step procedure to cancel Cigna Dental Insurance seamlessly. From key considerations to FAQs, we’ve got you covered. So, let’s dive in and learn how to cancel Cigna Dental Insurance effectively.

How to Cancel Cigna Dental Insurance

To cancel your Cigna Dental Insurance, follow these simple steps:

  1. Review Your Policy Terms: Before initiating the cancellation process, carefully review your policy terms. Take note of any renewal dates, cancellation fees, or required notice periods.
  2. Contact Customer Support: Get in touch with Cigna’s customer support. You can find the contact details on their official website. Inform them of your decision to cancel the dental insurance and inquire about the necessary steps.
  3. Provide Relevant Information: Cigna’s customer support may require specific information to process the cancellation, such as your policy number, the reason for cancellation, and the effective date for termination.
  4. Submit a Cancellation Request: Some insurance providers offer an online portal for policyholders to submit cancellation requests. If available, use the portal for a faster process. Otherwise, you might need to send a written request through email or postal mail.
  5. Follow Up: After submitting the cancellation request, follow up with Cigna to ensure they received it and that the process is underway.
  6. Review the Cancellation Confirmation: Once the cancellation is processed, Cigna will provide you with a confirmation. Review it thoroughly to ensure all details are accurate.
  7. Check for Refund Eligibility: If you’ve paid for the insurance in advance, inquire about any refund eligibility for the unused portion of the coverage.
  8. Notify Automatic Payment Methods: If your Cigna Dental Insurance was set up for automatic payments, don’t forget to notify your bank or payment provider about the cancellation to avoid unnecessary charges.
  9. Secure New Coverage (if applicable): If you’re cancelling Cigna Dental Insurance to switch to a new provider, make sure you have secured the new coverage before cancelling the current one.
  10. Consider COBRA Options: If you’re transitioning from employer-sponsored Cigna Dental Insurance, explore COBRA options to maintain the coverage for a limited period if needed.

FAQs About How to Cancel Cigna Dental Insurance:

Q: Can I cancel Cigna Dental Insurance at any time?

A: Yes, you can cancel Cigna Dental Insurance at any time. However, be aware of any cancellation fees or notice periods mentioned in your policy terms.

Q: Is there a specific form for cancellation?

A: Cigna might have a cancellation form available on their website. If not, you can typically submit a written request via email or postal mail.

Q: Will I receive a refund for the unused portion of my policy?

A: If you’ve paid for your Cigna Dental Insurance in advance and are eligible for a refund, you should receive it after the cancellation is processed.

Q: Can I cancel Cigna Dental Insurance if I’m in the middle of treatment?

A: Yes, you can cancel the insurance even if you’re in the middle of a treatment. However, it’s essential to understand the potential impact on your ongoing treatment costs.

Q: Can I switch to a different dental insurance provider instead of canceling altogether?

A: Yes, you can switch to a different dental insurance provider if you find a better-suited policy for your needs.

Q: What happens if I don’t cancel my Cigna Dental Insurance and simply stop paying premiums?

A: If you stop paying premiums without formally canceling the policy, Cigna will likely terminate your coverage after a grace period. This could lead to difficulties in reinstating the policy or acquiring new coverage in the future.


Cancelling Cigna Dental Insurance can be a straightforward process if you follow the right steps. Review your policy terms, contact customer support, and submit a cancellation request with the necessary information. Make sure to check for any refund eligibility and notify your payment methods to avoid unnecessary charges. If you’re switching to a new provider, ensure you have new coverage in place before cancelling Cigna Dental Insurance.

Remember, understanding your policy terms and asking the right questions during the cancellation process can make the experience smoother. Keep these insights in mind as you navigate the cancellation process to ensure a hassle-free transition.