How to Cancel Classpass

If you’re looking for ways to cancel your Classpass subscription, you’ve come to the right place. Classpass offers a fantastic opportunity to explore various fitness classes and studios, but circumstances change, and you might find yourself needing to cancel your membership. In this article, we’ll guide you through the process of canceling Classpass while addressing some common questions and concerns along the way. Let’s get started!

How to Cancel Classpass

Cancelling your Classpass subscription is a straightforward process, and here’s a step-by-step guide to help you through it:

  1. Log in to Your Account: Visit the Classpass website and log in to your account using your registered email address and password.
  2. Access Your Membership Settings: Once logged in, navigate to your account settings or profile, where you’ll find the option for “Membership” or “Subscription.”
  3. Locate the Cancel Option: Within the membership settings, look for the “Cancel” option. It might be under “Membership Details” or “Subscription Management.”
  4. Select the Reason for Cancellation: Classpass may ask for the reason you’re canceling, so choose the most appropriate option from the list.
  5. Confirm Cancellation: After selecting the reason, confirm your cancellation. Classpass might prompt you with additional offers or incentives to retain your membership. If you’re sure about canceling, proceed with the cancellation process.
  6. Review and Double-check: Before finalizing the cancellation, review the details to ensure everything is correct. Verify that you won’t be billed for the next billing cycle.
  7. Submit Your Cancellation Request: Once you’re certain about canceling, click the “Submit” or “Confirm” button to complete the process.
  8. Confirmation Email: Classpass will send you an email confirming your cancellation. Keep this email for your records.

Now that you know the steps to cancel Classpass, let’s address some frequently asked questions.

FAQs about How to Cancel Classpass

How long does it take to cancel Classpass?

The cancellation process is typically immediate, and you’ll receive an email confirmation shortly after submitting your request.

Can I still use Classpass after requesting cancellation?

Yes, you can continue using Classpass until the end of your current billing cycle, even after requesting cancellation.

Will I get a refund for unused credits or the remaining days?

Classpass’s refund policy varies based on your location and the type of membership you have. In some cases, you may be eligible for a partial refund for unused credits or remaining days.

Can I reactivate my account after canceling?

Yes, you can reactivate your Classpass account at any time by simply logging in and re-subscribing.

What if I change my mind after canceling?

If you change your mind, you can reactivate your account as mentioned earlier. Additionally, Classpass often offers reactivation incentives, so keep an eye out for promotions.

Is there a fee for canceling my Classpass membership?

Classpass does not typically charge a cancellation fee. However, it’s always a good idea to check their terms of service or reach out to customer support for confirmation.


Canceling Classpass might feel daunting at first, but with the steps provided in this guide, you can smoothly navigate the process. Remember that Classpass offers a flexible fitness membership, and you can always return whenever you’re ready. Whether you’re trying out a new fitness routine or temporarily need to pause your subscription, Classpass has you covered. If you have any further questions or need assistance, don’t hesitate to reach out to their friendly customer support team.