How to Cancel Cubesmart

Canceling a storage unit with CubeSmart doesn’t have to be a daunting task. Whether you’re downsizing, relocating, or simply no longer need the extra space, this guide will walk you through the process of canceling your CubeSmart subscription. With easy-to-follow steps, practical tips, and expert advice, you’ll be well-equipped to terminate your CubeSmart storage unit with confidence.

How to Cancel CubeSmart

Canceling your CubeSmart subscription is a straightforward process that requires careful attention to detail. Follow these steps to ensure a smooth cancellation:

Step 1: Review Your Rental Agreement

Before proceeding, review your rental agreement with CubeSmart. Take note of any terms related to cancellations, notice periods, and refund policies. This will help you understand the process and any potential costs involved.

Step 2: Empty Your Storage Unit

Clear out your storage unit completely. Remove all items and belongings, ensuring nothing is left behind. Properly dispose of any unwanted items or donate them to charity.

Step 3: Contact CubeSmart Customer Service

Reach out to CubeSmart’s customer service to initiate the cancellation process. You can do this by phone or through their online portal. Provide them with your unit number, account details, and the desired cancellation date.

Step 4: Set Cancellation Date

Work with CubeSmart’s customer service to establish the final date of your rental agreement. Make sure it aligns with your move-out plans and any notice periods required.

Step 5: Return Access Card and Keys

If applicable, return your access card and keys to the CubeSmart facility. This will signify the completion of your rental period.

Step 6: Confirm Cancellation

Once all formalities are complete, confirm the cancellation with CubeSmart. Obtain a confirmation of cancellation in writing for your records.

Expert Tips for a Smooth CubeSmart Cancellation

  • Plan Ahead: Start the cancellation process well in advance to avoid any last-minute complications.
  • Communicate Clearly: Ensure open and clear communication with CubeSmart’s customer service representatives.
  • Check for Prorated Refunds: Inquire about prorated refunds for any unused rental days.
  • Keep Documentation: Save all emails, receipts, and correspondence related to the cancellation.
  • Double-Check: Verify that your unit is empty and clean before returning access cards and keys.

FAQs About Canceling CubeSmart

Q: Can I cancel my CubeSmart subscription online? A: Yes, CubeSmart offers an online cancellation process through their customer portal.

Q: Will I receive a refund if I cancel before the end of the month? A: CubeSmart may offer prorated refunds for unused days, depending on their policies.

Q: How much notice do I need to give before canceling? A: Notice periods may vary, so review your rental agreement or contact customer service for specific details.

Q: Can I cancel my subscription early if I no longer need the storage unit? A: Yes, you can cancel early, but be aware of any potential fees or penalties.

Q: What should I do if I lost my access card? A: Contact CubeSmart’s customer service to request a replacement access card.

Q: Is there a way to cancel in person at a CubeSmart facility? A: While online cancellation is convenient, some locations may allow in-person cancellations. Check with your local facility for options.


Canceling your CubeSmart storage unit doesn’t have to be a complicated process. By following the steps outlined in this guide and keeping these expert tips in mind, you’ll be well-prepared to cancel your subscription with confidence. Remember to review your rental agreement, communicate clearly with customer service, and plan ahead to ensure a seamless transition. With a little preparation, you can successfully navigate the CubeSmart cancellation process and focus on your next storage solution.