How to Cancel Disney Cruise

Planning a vacation is exciting, but sometimes unforeseen circumstances may arise, leading to the need to cancel your Disney Cruise reservation. While cancellations can be disappointing, understanding the process and following the right steps can make it a breeze. In this guide, we’ll walk you through the ins and outs of how to cancel a Disney Cruise, ensuring that your experience remains stress-free. Whether it’s due to unexpected events, changing plans, or personal reasons, we’ve got you covered.

How to Cancel Disney Cruise:

Cancelling a Disney Cruise is a straightforward process that can be completed online. Follow these simple steps to cancel your reservation:

  1. Log into Your Disney Account: Head to the official Disney Cruise Line website and log into your account using your credentials.
  2. Access Your Reservations: Once logged in, navigate to the “My Reservations” section.
  3. Locate Your Booking: Find the Disney Cruise reservation that you wish to cancel.
  4. Initiate Cancellation: Click on the reservation and look for the cancellation option. Follow the on-screen instructions to initiate the cancellation process.
  5. Provide Reason for Cancellation: You may be asked to provide a reason for the cancellation. This step helps Disney Cruise Line improve their services.
  6. Confirm Cancellation: Review your cancellation details and confirm the cancellation. You’ll receive a cancellation confirmation via email.
  7. Check Refund Policy: Familiarize yourself with the refund policy to understand any applicable fees or refund amounts.
  8. Check for Future Credits: In some cases, Disney Cruise Line may offer future cruise credits. Make sure to check if you’re eligible for this option.
  9. Keep Documentation: Save all emails and documents related to your cancellation for future reference.

Understanding Cancellation Policies and Fees:

It’s essential to be aware of the cancellation policies and potential fees associated with cancelling a Disney Cruise. These policies may vary based on factors such as the time of cancellation and the type of fare you’ve booked. Disney Cruise Line offers different fare categories, each with its own set of rules. Here are some key points to consider:

  • Standard Cancellation Window: Typically, if you cancel your reservation outside a certain window (often 90 days before sailing), you may receive a full refund.
  • Late Cancellation or No-Show: Cancelling within a specific period before the cruise or failing to show up may result in partial or no refund.
  • Non-Refundable Deposits: Some fares require a non-refundable deposit. Cancelling these fares may result in forfeiture of the deposit.
  • Special Offers and Promotions: If you booked your cruise during a special promotion, cancellation terms may differ. Be sure to review the terms of the promotion.

FAQs about Cancelling a Disney Cruise:

Can I cancel my Disney Cruise reservation online?

Yes, you can cancel your Disney Cruise reservation online through the official Disney Cruise Line website. Simply log into your account, locate your reservation, and follow the cancellation process.

Will I receive a full refund if I cancel my cruise?

The refund amount depends on various factors, including the timing of your cancellation and the type of fare you’ve booked. If you cancel outside the standard cancellation window, you may receive a full refund.

Are there any cancellation fees?

Cancellation fees may apply based on the fare category and the timing of your cancellation. It’s important to review the cancellation policy associated with your specific reservation.

Can I cancel a Disney Cruise and receive future cruise credits?

In some cases, Disney Cruise Line may offer future cruise credits instead of a refund. Check with the cruise line to see if you’re eligible for this option.

What if I need to cancel due to unforeseen circumstances?

Disney Cruise Line understands that unforeseen circumstances can arise. If you need to cancel due to emergencies or unexpected events, reach out to their customer service for assistance.

How can I make changes to my cruise reservation instead of canceling?

If you’d like to make changes to your reservation instead of cancelling, such as modifying the sailing date, itinerary, or guest names, you can do so through the “My Reservations” section on the Disney Cruise Line website.


Cancelling a Disney Cruise doesn’t have to be a daunting task. By following the steps outlined in this guide and understanding the cancellation policies, you can navigate the process with confidence. Remember, unforeseen circumstances happen, and Disney Cruise Line is here to assist you. Whether you’re seeking a refund or considering future cruise credits, the key is to stay informed and take proactive steps for a seamless cancellation experience.