How to Cancel Dominos Order

Are you craving a delicious pizza from Domino’s, but circumstances have changed, and now you need to cancel your order? Don’t worry, we’ve got you covered! In this comprehensive guide, we will walk you through the process of canceling a Domino’s order, ensuring that you have a smooth and hassle-free experience. Whether you placed your order online, through the app, or by phone, we will provide you with the necessary steps to cancel it successfully. Let’s dive in and discover how to cancel a Domino’s order.

How to Cancel Dominos Order

If you find yourself in a situation where you need to cancel your Domino’s order, follow these simple steps:

  1. Step 1: Locate Your Order Number
    • Your Domino’s order number is crucial for canceling your order. You can find it in your confirmation email or receipt. Alternatively, if you ordered online or through the app, you can log in to your Domino’s account and access your order history to find the order number.
  2. Step 2: Contact Domino’s Customer Service
    • Reach out to Domino’s customer service as soon as possible to initiate the cancellation process. You can call their toll-free number or use their live chat feature on their website or app. Provide them with your order number and let them know that you wish to cancel your order.
  3. Step 3: Follow Customer Service Instructions
    • Once you have connected with a Domino’s representative, they will guide you through the cancellation process. Follow their instructions carefully and provide any additional information they may require.
  4. Step 4: Verify Cancellation
    • After you have completed the cancellation process, make sure to ask the customer service representative to confirm that your order has been canceled successfully. They will provide you with a cancellation reference number for your records.
  5. Step 5: Confirm Refund (if applicable)
    • If you have already paid for your order, inquire about the refund process. Domino’s customer service will provide you with the necessary information regarding refunds and the timeframe in which you can expect to receive your money back.

Frequently Asked Questions (FAQs)

Now, let’s address some common questions related to canceling Domino’s orders:

Q: Can I cancel my Domino’s order after it has been prepared? A: Yes, you can cancel your order even if it has been prepared. However, it is advisable to contact Domino’s customer service as soon as possible to increase the chances of a successful cancellation.

Q: Will I be charged for canceling my Domino’s order? A: Domino’s cancellation policy may vary depending on the specific circumstances. In some cases, if the order has already been prepared or is out for delivery, you may be charged a cancellation fee. It’s best to consult with customer service to understand any potential charges.

Q: Can I cancel my order through the Domino’s app? A: Yes, you can cancel your order through the Domino’s app. Simply log in to your account, navigate to your order history, locate the relevant order, and follow the cancellation process outlined within the app.

Q: How long does it take to receive a refund after canceling a Domino’s order? A: The refund process duration can vary depending on various factors such as your payment method and the specific policies of your financial institution. Domino’s customer service can provide you with an estimate of when you can expect to receive your refund.

Q: Can I modify my order instead of canceling it? A: Yes, in many cases, you can modify your order instead of canceling it completely. Contact Domino’s customer service and inquire about the available options for modifying your order according to your preferences.

Q: What if I accidentally canceled my order, but I still want it? A: If you accidentally canceled your order but wish to proceed with it, quickly contact Domino’s customer service and explain the situation. They will assist you in resolving the issue and help you reinstate your order if possible.


Canceling a Domino’s order doesn’t have to be a complicated process. By following the steps outlined in this guide and reaching out to Domino’s customer service promptly, you can successfully cancel your order and address any concerns you may have. Remember, it’s essential to have your order number on hand and to contact customer service as soon as possible to ensure a smooth cancellation process. Enjoy the convenience and flexibility that Domino’s provides to its customers. Happy pizza ordering!