How to Cancel Footlocker Order

In today’s fast-paced world, online shopping has become an integral part of our lives. Whether it’s sneakers, apparel, or accessories, Footlocker is a popular choice for trendy fashion enthusiasts. However, there might come a time when you need to cancel an order due to unforeseen circumstances. Don’t worry! We’ve got you covered with this step-by-step guide on how to cancel a Footlocker order without any hassle.

How to Cancel Footlocker Order

Cancelling a Footlocker order is a straightforward process. Follow these simple steps to cancel your order:

  1. Visit Footlocker’s Official Website: Start by opening your preferred web browser and navigating to Footlocker’s official website.
  2. Log into Your Account: Click on the “Log In” button and enter your credentials to access your account.
  3. Go to Order History: Once you’re logged in, find and click on the “Order History” section. This will display a list of your recent orders.
  4. Select the Order to Cancel: Locate the order you wish to cancel from the list and click on it to view the order details.
  5. Initiate Cancellation: Look for the option to “Cancel Order” and click on it. Footlocker may ask you to provide a reason for cancellation—select the most appropriate option from the dropdown menu.
  6. Confirm Cancellation: Review the cancellation details and click on the “Confirm Cancellation” button to finalize the process.
  7. Check Your Email: Footlocker will send you an email confirming the cancellation of your order. Keep this email for your records.

Remember, it’s essential to cancel your order as soon as possible to increase the chances of a successful cancellation.

FAQs About Cancelling Footlocker Orders

How Long Do I Have to Cancel My Footlocker Order?

You can typically cancel your Footlocker order within a short window after placing it. This window varies, but it’s usually within a few hours of order placement. It’s crucial to act swiftly if you decide to cancel.

Will I Be Charged for Cancelling My Order?

Footlocker’s cancellation policy aims to provide a seamless shopping experience. In most cases, you won’t incur any charges for cancelling an order. However, it’s advisable to check the specific terms and conditions related to your order.

Can I Cancel an Order After It’s Shipped?

Once an order is shipped, cancellation becomes more challenging. However, it’s still worth contacting Footlocker’s customer service to explore potential options. Keep in mind that there might be limitations to cancelling a shipped order.

How Will I Receive My Refund?

Upon successful cancellation, Footlocker typically processes refunds to the original payment method used for the order. The refund processing time may vary based on your financial institution.

What if I Receive a Defective Item?

If you receive a defective item, it’s best to reach out to Footlocker’s customer support immediately. They will guide you through the return and replacement process, ensuring you receive a quality product.

Is There a Time Limit for Requesting a Return After Cancellation?

Footlocker’s return policy outlines the timeframe within which you can request a return. Make sure to familiarize yourself with these policies, as they may influence the return process after cancelling an order.


Navigating the world of online shopping includes understanding how to cancel orders effectively. With the detailed steps outlined in this guide, cancelling a Footlocker order should be a stress-free process. Remember to act promptly and review Footlocker’s policies to ensure a smooth cancellation experience. By following our expert advice, you’ll be able to manage order cancellations confidently.