How to Cancel Grubhub Order

Are you craving a delicious meal but suddenly find yourself in a situation where you need to cancel your Grubhub order? Don’t worry, we’ve got you covered! In this comprehensive guide, we will walk you through the steps on how to cancel your Grubhub order seamlessly. Whether you placed an order by mistake, your plans changed, or you encountered any other unforeseen circumstances, we’ll provide you with the information you need to cancel your order hassle-free.

How to Cancel Grubhub Order: Step by Step

1. Visit the Grubhub Website

To begin the process of canceling your Grubhub order, start by visiting the Grubhub website. Open your preferred web browser and navigate to

2. Log in to Your Account

Once you have arrived at the Grubhub website, log in to your account using your registered email address and password. If you don’t have an account yet, you will need to create one before proceeding with the cancellation.

3. Access Your Order History

After logging in, locate the “Order History” section on the Grubhub website. This section will provide you with a list of all your previous orders.

4. Find the Order to Cancel

Scroll through your order history and find the specific order that you want to cancel. Once you’ve located the order, click on it to access the order details page.

5. Review Order Details

On the order details page, carefully review the order information to ensure that you are canceling the correct order. Double-check the restaurant name, items ordered, and any special instructions.

6. Contact Grubhub Customer Support

To proceed with the cancellation, you will need to get in touch with Grubhub’s customer support team. Look for the customer support contact information on the order details page or on the Grubhub website. They can assist you in canceling your order promptly.

7. Provide Order Details

When contacting Grubhub customer support, be prepared to provide them with the necessary order details, such as the order number, restaurant name, and any additional information they may require to locate your order accurately.

8. Request Order Cancellation

Clearly communicate your request to cancel the order to the customer support representative. They will guide you through the cancellation process and ensure that your order is canceled promptly.

9. Verify Cancellation

Once you have requested the cancellation, ask the customer support representative to confirm the cancellation of your order. It’s always a good idea to have written confirmation of the cancellation for your records.

10. Check for Refunds

If you have already made a payment for the canceled order, inquire about the refund process. Grubhub’s customer support will provide you with the necessary information regarding the refund timeline and process.

Frequently Asked Questions (FAQs)

Can I cancel my Grubhub order after it has been confirmed?

Yes, you can cancel your Grubhub order after it has been confirmed. However, it’s crucial to cancel it as soon as possible to avoid any inconvenience to the restaurant or delivery driver.

Will I be charged a cancellation fee for canceling my Grubhub order?

Grubhub’s cancellation policy may vary depending on the restaurant and the stage of your order. Some restaurants might impose a cancellation fee if the order has already been prepared or if the delivery driver is en route to your location. However, in many cases, you can cancel the order without incurring any additional charges.

What if I am unable to reach Grubhub customer support?

If you are unable to reach Grubhub customer support directly, you can try reaching out to them through their social media channels or email. Additionally, you can visit the Grubhub Help Center on their website for more information and alternative contact methods.

Can I cancel a Grubhub order through the mobile app?

Yes, you can cancel a Grubhub order through the mobile app. The process is similar to canceling an order on the website. Simply open the Grubhub app, log in to your account, access your order history, find the order you want to cancel, and follow the steps to cancel it.

What if I need to cancel multiple Grubhub orders?

If you need to cancel multiple Grubhub orders, you will need to follow the cancellation process for each order individually. Make sure to provide the necessary details for each order when contacting Grubhub customer support.

Can I reschedule my Grubhub order instead of canceling it?

Yes, in some cases, you may have the option to reschedule your Grubhub order instead of canceling it. Contact Grubhub customer support and inquire about the possibility of rescheduling the order to a different date and time.


In conclusion, canceling your Grubhub order doesn’t have to be a complicated process. By following the step-by-step guide outlined in this article, you can cancel your order quickly and efficiently. Remember to review the order details, contact Grubhub customer support, and request the cancellation as soon as possible. If you encounter any difficulties or have further questions, don’t hesitate to reach out to Grubhub’s customer support for assistance. Enjoy a hassle-free experience with Grubhub!