How to Cancel Ibotta

Are you looking to cancel your Ibotta account but unsure about the process? Don’t worry; we’ve got you covered! Ibotta is a popular cashback app that allows users to earn rewards on their purchases. However, circumstances change, and you might decide that it’s time to say goodbye to the platform. In this article, we will walk you through the steps to cancel Ibotta, ensuring you have a seamless experience. From explaining the cancellation process to answering frequently asked questions, we aim to provide you with all the information you need.

How to Cancel Ibotta

To cancel your Ibotta account, follow these simple steps:

  1. Open the Ibotta app: Launch the Ibotta app on your smartphone or tablet. Log in to your account using your credentials.
  2. Navigate to Account Settings: Once you’re logged in, tap on your profile icon. From the drop-down menu, select “Account.”
  3. Access Membership & Settings: In the Account section, scroll down to find “Membership & Settings.”
  4. Choose “Cancel Account”: Within the Membership & Settings section, locate the “Cancel Account” option. Tap on it to initiate the cancellation process.
  5. Provide a Reason (Optional): Ibotta may prompt you to provide a reason for your cancellation. You can choose to provide feedback or skip this step.
  6. Confirm Cancellation: Before finalizing the cancellation, Ibotta will ask you to confirm your decision. Review your choice and proceed.
  7. Receive Confirmation: Once you confirm the cancellation, Ibotta will send you a confirmation email notifying you that your account has been canceled.
  8. Uninstall the App (Optional): If you wish to remove the Ibotta app from your device, you can uninstall it after canceling your account.

FAQs about How to Cancel Ibotta

  1. Can I reactivate my canceled Ibotta account?
    • Unfortunately, once you cancel your Ibotta account, you cannot reactivate it. You’ll need to create a new account if you decide to use Ibotta again in the future.
  2. Will I lose my earnings if I cancel my Ibotta account?
    • No, you won’t lose your earnings. Before canceling your account, ensure that you’ve redeemed your earnings, as once your account is canceled, you won’t be able to access them.
  3. How long does it take for Ibotta to process the cancellation?
    • Ibotta typically processes cancellations immediately. However, it may take up to 24 hours to receive the confirmation email.
  4. Can I cancel Ibotta through their website?
    • No, you can only cancel your Ibotta account through the Ibotta app. The option to cancel is not available on their website.
  5. Will uninstalling the app automatically cancel my Ibotta account?
    • No, uninstalling the app alone will not cancel your Ibotta account. You must follow the cancellation process outlined above.
  6. Can I cancel my Ibotta account if I have pending cashback?
    • Yes, you can cancel your Ibotta account even if you have pending cashback. However, make sure to redeem your earnings before canceling.


We hope this article has provided you with a clear understanding of how to cancel Ibotta. Remember to carefully follow the step-by-step guide provided above to ensure a smooth cancellation process. If you’re sure about canceling, take a moment to redeem your earnings, so you don’t miss out on any hard-earned cashback. If you ever decide to return to Ibotta in the future, remember that you’ll need to create a new account.

Ibotta has been a great platform for saving money, but if it’s time to move on, the cancellation process is straightforward and quick. Should you have any more questions or need further assistance, don’t hesitate to reach out to Ibotta’s customer support. Happy saving and shopping!