How to Cancel Marriott Reservation

Planning a trip can be exciting, but sometimes unforeseen circumstances may arise, requiring you to cancel your Marriott reservation. In this guide, we’ll walk you through the process of canceling a Marriott reservation smoothly and provide you with expert tips to make the process hassle-free. Whether it’s a change in your travel plans or a last-minute alteration, we’ve got you covered.

How to Cancel Marriott Reservation

Cancelling your Marriott reservation is a straightforward process that can be done online or over the phone. Follow these steps to cancel your reservation:

  1. Visit the Marriott Website: Begin by visiting the official Marriott website (
  2. Log In: If you have a Marriott account, log in using your credentials. If not, you can proceed without logging in.
  3. Access Your Reservations: Click on “My Reservations” to view your upcoming reservations.
  4. Select the Reservation: Choose the reservation you wish to cancel from the list.
  5. Cancel Reservation: Click on the “Cancel Reservation” button. Follow the prompts to confirm the cancellation.
  6. Review Cancellation Policy: Before finalizing the cancellation, review the cancellation policy to understand any potential fees or restrictions.
  7. Cancellation Confirmation: Once confirmed, you’ll receive a cancellation confirmation email.
  8. Contact Marriott Customer Service (Optional): If you prefer to cancel over the phone, you can call Marriott’s customer service and provide them with your reservation details.

Tips for a Smooth Cancellation

  • Cancel within the Cancellation Window: Ensure you cancel within the specified cancellation window to avoid any charges.
  • Keep Confirmation Emails: Retain the confirmation emails for your cancelled reservation for your records.
  • Verify Cancellation: After cancellation, double-check your reservation status to ensure it’s properly cancelled.
  • Consider Travel Insurance: To protect yourself from unexpected changes, consider investing in travel insurance.


Q: Can I cancel a Marriott reservation without an account? Yes, you can cancel a reservation without an account by using your reservation number and the last name on the reservation.

Q: Will I be charged a cancellation fee? Cancellation fees may apply depending on the hotel’s cancellation policy and the timing of your cancellation.

Q: Can I cancel a non-refundable reservation? Non-refundable reservations typically have stricter cancellation policies. It’s best to review the terms before attempting to cancel.

Q: What happens if I don’t show up for my reservation? Failure to show up for a reservation may result in charges for the first night or the entire stay.

Q: Can I modify a reservation instead of canceling it? Yes, many reservations can be modified, such as changing the dates of your stay.

Q: How do I contact Marriott customer service for cancellations? You can reach Marriott customer service at 1-800-MARRIOTT (1-800-627-7468) for assistance with cancellations.


Canceling a Marriott reservation doesn’t have to be a daunting task. By following the steps outlined in this guide, you can navigate the cancellation process smoothly and avoid any unnecessary stress. Remember to review the cancellation policy, keep your confirmation emails, and consider travel insurance for added peace of mind. Whether you’re adjusting your plans or rescheduling your stay, Marriott’s user-friendly cancellation process ensures that your travel experience remains stress-free.