How to Cancel My 24 Hour Fitness Membership

Are you considering canceling your 24 Hour Fitness membership but unsure of the process? Whether you’re moving to a new location, trying out a different fitness center, or simply looking to pause your membership temporarily, we’ve got you covered. In this guide, we will walk you through the steps to cancel your 24 Hour Fitness membership smoothly and efficiently. We’ll also address some frequently asked questions to provide you with all the information you need. So, let’s get started on your journey to cancel your membership.

How to Cancel My 24 Hour Fitness Membership

Canceling your 24 Hour Fitness membership is a straightforward process that can be done in a few simple steps. Follow the instructions below to ensure a successful cancellation:

1. Review Your Membership Agreement

Before initiating the cancellation process, it’s essential to review your membership agreement. Take note of any specific terms and conditions related to cancellations, such as the notice period required or potential fees.

2. Visit the 24 Hour Fitness Website

Access the 24 Hour Fitness website and log in to your account using your credentials. Navigate to the “Account” section, where you’ll find options related to your membership.

3. Locate the Cancellation Option

Within the “Account” section, look for the “Cancel Membership” option. Click on it to proceed with the cancellation process.

4. Provide Cancellation Details

You may be prompted to fill out a cancellation form, where you’ll need to provide essential details, including your membership number, reason for cancellation, and desired cancellation date.

5. Submit the Cancellation Request

Once you’ve completed the cancellation form, review the information for accuracy and submit your request. Keep a copy of the confirmation for your records.

6. Return Membership Card (If Applicable)

If you have a physical membership card, make sure to return it to your local 24 Hour Fitness club after submitting your cancellation request.

7. Confirm Cancellation

Within a few business days, you should receive confirmation of your membership cancellation via email. If you don’t receive any confirmation, reach out to 24 Hour Fitness customer support to ensure your cancellation was successful.

Frequently Asked Questions (FAQs)

How Long Does It Take to Process the Cancellation?

Typically, 24 Hour Fitness processes membership cancellations within a few business days. However, it’s advisable to allow up to 7-10 business days for the cancellation to be fully processed and confirmed.

Can I Cancel My Membership at a Club Location?

While it’s possible to inquire about cancellation at a club location, the preferred method is to cancel online through the official website. This ensures a smoother and more efficient process.

Is There a Cancellation Fee?

The presence of a cancellation fee depends on the type of membership and the terms outlined in your membership agreement. Review your contract to determine if a fee applies.

Can I Freeze My Membership Instead of Canceling?

If you wish to pause your membership temporarily, some 24 Hour Fitness plans offer a freeze option. Check your membership agreement or contact customer support for more information.

Will I Receive a Refund for the Remaining Days of My Membership?

In most cases, 24 Hour Fitness does not provide refunds for the remaining days of a canceled membership. The cancellation will generally be effective from the date specified during the cancellation process.

What Happens if I Don’t Return My Membership Card?

Failure to return your physical membership card may result in additional charges. Make sure to return the card to your local club or follow any specific instructions provided during the cancellation process.


Canceling your 24 Hour Fitness membership doesn’t have to be a daunting task. By following the steps outlined in this comprehensive guide, you can navigate the cancellation process with ease. Remember to review your membership agreement, use the official website for cancellation, and provide accurate information during the process. Additionally, take note of any specific policies regarding refunds, cancellation fees, and membership card returns.

If you’re ready to cancel, begin the process today and take the necessary steps towards your fitness journey. Always stay informed and keep your membership details handy for a smooth and stress-free cancellation experience.