How to Cancel Norwegian Cruise

So, you’ve booked a Norwegian Cruise and something has come up that makes it impossible for you to go? Don’t worry, canceling your Norwegian Cruise doesn’t have to be a daunting task. In this guide, we’ll walk you through the entire cancellation process, providing you with expert tips and insights on how to smoothly navigate the procedure. Whether you’re dealing with unexpected circumstances or simply changing your plans, we’ve got you covered.

How to Cancel Norwegian Cruise

Canceling your Norwegian Cruise is a straightforward process that can be done online. Follow these steps to ensure a hassle-free cancellation:

  1. Visit the Norwegian Cruise Line Website: Begin by visiting the official Norwegian Cruise Line website.
  2. Log into Your Account: Log into your account using your credentials. If you don’t have an account, you’ll need to create one using the same email address you used to make the booking.
  3. Access Your Bookings: Once logged in, navigate to the “My Bookings” section of your account.
  4. Select the Reservation: Find the reservation for the cruise you want to cancel and click on it to access the details.
  5. Initiate Cancellation: Within the reservation details, look for the option to “Cancel” or “Request Cancellation.” Click on it to start the cancellation process.
  6. Follow the Prompts: The website will guide you through the cancellation steps. You might be asked to provide a reason for the cancellation. Follow the prompts and provide the required information.
  7. Review and Confirm: Before finalizing the cancellation, review all the details to ensure accuracy. Confirm the cancellation request.
  8. Check for Refund Policies: Depending on the timing of your cancellation, there might be refund policies in place. Make sure you understand the terms and conditions related to refunds.
  9. Submit Cancellation Request: Once you’re satisfied with the details, submit the cancellation request. You might receive a confirmation email shortly after.

Expert Tips for Smooth Cancellation

  • Time Matters: The timing of your cancellation can impact the refund you receive. Check the cruise line’s refund policies and try to cancel within the eligible timeframe for a better refund.
  • Be Prepared with Information: Have your booking details handy, including reservation number, cruise dates, and personal information. This will streamline the cancellation process.
  • Reach Out to Customer Service: If you encounter any issues during the online cancellation process, don’t hesitate to contact Norwegian Cruise Line’s customer service. They can guide you through the steps or assist with any concerns.

FAQs About Cancelling Norwegian Cruise

Can I cancel my Norwegian Cruise booking at any time?

Yes, you can cancel your Norwegian Cruise booking, but the refund amount may vary based on the cancellation timing and the cruise line’s policies.

Will I receive a full refund if I cancel my cruise?

Refund amounts depend on various factors, including how close your cancellation is to the departure date and the cruise line’s policies. It’s essential to review the refund policy before canceling.

How long does it take to process the refund?

Refund processing times can vary. Some cruise lines might take a few weeks to process the refund, while others could take longer. Check with Norwegian Cruise Line for specific information.

Can I transfer my booking to another person instead of canceling?

In many cases, you can transfer your booking to another person. However, there might be fees associated with the transfer. Contact Norwegian Cruise Line’s customer service for assistance.

What happens to any pre-paid extras or amenities?

If you’ve purchased pre-paid extras or amenities, such as beverage packages or shore excursions, check the cruise line’s policies regarding refunds for these items upon cancellation.

Is it better to cancel online or through customer service?

Cancelling online is usually more convenient, but if you encounter any issues or have specific questions, reaching out to customer service can provide you with personalized assistance.


Canceling a Norwegian Cruise might not be your ideal scenario, but with the right knowledge and guidance, the process can be smooth and stress-free. Remember to cancel within the designated timeframe for the best possible refund outcome. Keep in mind that circumstances can change, and the ability to cancel with ease is just one of the ways Norwegian Cruise Line prioritizes passenger satisfaction.

Don’t let unforeseen events dampen your cruise spirits. By following the steps outlined in this guide and staying informed about the cruise line’s policies, you’ll be better equipped to handle any changes in your plans. So, if you find yourself needing to cancel your Norwegian Cruise, you now have the know-how to do it confidently and efficiently.