How to Cancel Public Storage

Welcome to the complete guide on how to cancel your Public Storage subscription. Public Storage provides convenient storage solutions for individuals and businesses alike. However, circumstances may change, and you might find the need to cancel your storage contract. Whether you’re relocating, decluttering, or simply no longer require storage services, we’ve got you covered. In this article, we’ll walk you through the process of canceling your Public Storage subscription effectively. Let’s dive in!

How to Cancel Public Storage

Canceling your Public Storage subscription is a straightforward process that can be completed in a few simple steps. Follow this step-by-step guide to ensure a smooth cancellation experience:

Step 1: Review the Terms and Conditions

Before proceeding with the cancellation, carefully review the terms and conditions of your storage agreement. Pay close attention to the cancellation policy, as it may vary depending on the type of contract you have.

Step 2: Give Sufficient Notice

Public Storage typically requires customers to provide advance notice before canceling their subscription. Check your agreement for the specific notice period, and make sure you adhere to it.

Step 3: Empty Your Storage Unit

Before initiating the cancellation process, remove all your belongings from the storage unit. Double-check all areas to ensure nothing is left behind.

Step 4: Contact Public Storage

Get in touch with the Public Storage customer service team to initiate the cancellation process. You can do this by visiting their website, calling their hotline, or visiting the nearest branch in person.

Step 5: Provide Necessary Information

During the cancellation process, you may be required to provide certain information, such as your account details and the reason for canceling. Be prepared to answer these questions to expedite the process.

Step 6: Return Access Card and Keys

If your storage contract involves access cards or keys, make sure to return them to the Public Storage office promptly. Failure to do so may result in additional charges.

Step 7: Confirm Cancellation

Once you’ve completed all the necessary steps, ask for confirmation of the cancellation in writing. Retain this document for your records.

Step 8: Check for Refunds or Outstanding Balances

If you have prepaid for any storage period, check with Public Storage for any applicable refunds. Similarly, settle any outstanding balances to avoid future complications.

Step 9: Leave a Review

Share your experience with Public Storage by leaving a review on their website or other reputable review platforms. Your feedback can be valuable to others considering their services.

Advantages of Public Storage

Public Storage offers numerous advantages that make it a popular choice for individuals and businesses in need of storage solutions:

  1. Wide Range of Storage Options: Public Storage provides various unit sizes and types, catering to different storage needs.
  2. Convenient Locations: With numerous locations across the country, accessing your storage unit is easy and convenient.
  3. Flexible Contracts: Public Storage offers flexible contracts, allowing you to choose the duration that suits your needs best.
  4. Security Measures: Public Storage implements robust security measures to safeguard your belongings, including surveillance cameras, gated access, and individual locks.
  5. Climate-Controlled Units: For delicate items that require a specific environment, climate-controlled units are available to ensure optimal preservation.

How to Cancel Public Storage Online

Public Storage offers the option to cancel your subscription online, providing a quick and hassle-free method:

  1. Log into Your Account: Visit the official Public Storage website and log into your account using your credentials.
  2. Navigate to “My Account”: Once logged in, go to the “My Account” section, where you can manage your subscription.
  3. Locate “Cancel Subscription”: Within the account management section, find the option to cancel your subscription.
  4. Follow the Prompts: Public Storage will guide you through the cancellation process step-by-step. Make sure to follow the prompts carefully.
  5. Confirmation Email: After completing the online cancellation, you should receive a confirmation email to verify the cancellation.

Common Questions about Canceling Public Storage

  1. Can I Cancel Public Storage Online?

Yes, you can cancel your Public Storage subscription online through your account on their official website.

  1. Is There a Cancellation Fee?

Public Storage may charge a cancellation fee depending on the terms of your contract and the notice period provided.

  1. What Happens to My Belongings After Cancellation?

After canceling your subscription, you must remove all your belongings from the storage unit. Failure to do so may result in additional fees.

  1. Can I Get a Refund for Prepaid Months?

Depending on your contract, you may be eligible for a refund for prepaid months that you won’t be using.

  1. What If I Forgot to Return My Access Card?

If you forget to return your access card or keys, contact Public Storage immediately to arrange their return and avoid potential charges.

  1. Are There Any Restrictions on the Cancellation Notice Period?

Yes, each contract may have specific restrictions on the cancellation notice period, so be sure to check your agreement.


Canceling your Public Storage subscription doesn’t have to be a complicated process. By following the steps outlined in this guide, you can ensure a smooth and stress-free cancellation experience. Remember to review your contract, provide sufficient notice, and return any access cards or keys. Public Storage offers a range of advantages for storage needs, making it a popular choice among individuals and businesses. Should you ever require storage solutions in the future, consider Public Storage for its convenient and secure services.