How to Cancel Squarespace

Are you considering canceling your Squarespace subscription but unsure about the steps involved? Don’t worry; we’ve got you covered. In this detailed guide, we will walk you through the process of canceling your Squarespace account, providing valuable insights and tips along the way. Whether you’re looking to switch platforms or temporarily suspend your website, our expert advice will ensure a smooth cancellation process.

How to Cancel Squarespace

Canceling your Squarespace account is a straightforward process. Follow these steps to close your account gracefully:

  1. Log in to Your Squarespace Account: Access your Squarespace dashboard using your credentials.
  2. Navigate to Billing: Locate the “Billing” option in the main menu.
  3. Manage Subscriptions: Click on “Subscriptions” and select the website you wish to cancel.
  4. Cancel Subscription: Look for the “Cancel Subscription” button and click on it.
  5. Select Reason: Choose the reason for canceling from the available options.
  6. Confirm Cancellation: Squarespace will ask for confirmation; click “Confirm.”
  7. Review Email Confirmation: Check your registered email for a confirmation of the cancellation.
  8. Export Data (Optional): Before closing your account, consider exporting your website data for future reference.

Remember to complete these steps carefully, as canceling your Squarespace account will permanently delete your website and data.

Reasons to Cancel Squarespace

There could be various reasons to cancel your Squarespace subscription. Some common reasons include:

  1. Changing Platforms: You might want to explore other website-building platforms to suit your evolving needs.
  2. Cost Concerns: If budget constraints arise, canceling Squarespace could be a viable option.
  3. Temporary Suspension: Some users might choose to suspend their websites temporarily due to personal or business reasons.
  4. Switching to Self-Hosted Solution: Advanced users may prefer self-hosting their websites for greater control and flexibility.
  5. Migrating to E-commerce Platforms: Users with online stores might find specialized e-commerce platforms more suitable.
  6. Shift in Business Focus: If your business undergoes significant changes, you might want to adapt your website accordingly.

Important Considerations Before Cancelling

Before you finalize your decision to cancel Squarespace, consider the following:

  1. Backup Your Data: Ensure you have a backup of all website data, including images, blog posts, and product information.
  2. Domain Transfer: If you registered your domain through Squarespace, decide whether to transfer it to another provider or keep it with Squarespace.
  3. Content Ownership: Understand that canceling your subscription will remove your ownership of the content on the Squarespace platform.
  4. Email Accounts: If you have custom email accounts, make arrangements to migrate them to a new provider.
  5. SEO Impact: Be aware that canceling Squarespace might affect your website’s search engine rankings, so have an SEO strategy in place.

Squarespace Cancellation FAQs

Can I Pause My Squarespace Subscription Instead of Canceling?

Yes, Squarespace offers the option to pause your subscription for up to three months. During this period, your website will be temporarily offline, and you won’t incur any charges. After the pause period, your subscription will automatically resume.

Will I Receive a Refund Upon Cancellation?

Squarespace’s refund policy varies based on the subscription plan and timing of cancellation. Check their refund policy for detailed information about your specific case.

Can I Reactivate My Cancelled Squarespace Website?

Once you cancel your Squarespace website, you have a limited window to reactivate it. If you decide to resume your subscription within this period, Squarespace will restore your website as you left it.

How Can I Export My Squarespace Website Data?

To export your Squarespace website data, go to the “Settings” menu in your dashboard, then select “Advanced,” and choose “Import / Export.” Follow the instructions to download your data.

Will Cancelling Squarespace Affect My Domain?

If you purchased your domain through Squarespace, you have the option to transfer it to another registrar or keep it with Squarespace. Make sure to follow the domain transfer process correctly to avoid any disruptions.

Can I Cancel Squarespace Anytime?

Yes, you can cancel your Squarespace subscription at any time. Keep in mind that different plans might have different billing cycles, and you won’t receive any refunds for unused portions of your subscription.


Canceling Squarespace doesn’t have to be a daunting task. By following the steps provided in this guide, you can confidently cancel your subscription without any hassle. Remember to back up your data, consider the implications, and explore alternative options if needed. Whether you’re transitioning to a new platform or pausing your website temporarily, you’re now equipped with the knowledge to make an informed decision.