How to Cancel Tesla Order

If you’ve decided to cancel your Tesla order for any reason, you’re not alone. Circumstances change, and sometimes, your plans might take a different turn. While canceling an order may seem daunting, it doesn’t have to be. In this comprehensive guide, we will walk you through the entire process of canceling your Tesla order without any hassle. Whether you ordered a Model S, Model 3, Model X, or Model Y, the steps remain the same. So, let’s dive in and find out how to cancel your Tesla order and get a full refund.

How to Cancel Tesla Order

To cancel your Tesla order, follow these simple steps:

  1. Log in to Your Tesla Account: Start by logging in to your Tesla account using your credentials. This is the account you used when placing the order.
  2. Navigate to Your Order: Once you’re logged in, navigate to the “Orders” section. Here, you will find a list of all your current and previous orders.
  3. Select the Order to Cancel: Find the specific order you want to cancel and click on it to access the order details.
  4. Review Cancellation Policy: Before proceeding, review Tesla’s cancellation policy. It’s essential to understand any potential fees or refund eligibility.
  5. Click on “Cancel Order”: If you’re sure about canceling, click on the “Cancel Order” button. A confirmation dialog may appear; follow the prompts to proceed.
  6. Provide Reason for Cancellation: Tesla might ask you to provide a reason for canceling your order. Choose the appropriate reason from the options provided.
  7. Confirm Cancellation: After providing the reason, confirm the cancellation of your Tesla order.
  8. Wait for Confirmation: Once the cancellation is complete, you should receive a confirmation email. Keep this email for your records.
  9. Refund Process: If any payments were made, Tesla will initiate the refund process. The time it takes for the refund to appear in your account may vary based on your payment method.
  10. Reach Out to Tesla Support (Optional): If you encounter any issues during the cancellation process or have further questions, don’t hesitate to contact Tesla’s customer support.

Frequently Asked Questions (FAQs)

Q: Can I cancel my Tesla order anytime?

A: Yes, you can cancel your Tesla order anytime before it enters the production phase. Keep in mind that once the vehicle enters production, cancellations may not be possible without potential fees.

Q: Will I get a full refund if I cancel my Tesla order?

A: Yes, if you cancel your Tesla order before production begins, you should be eligible for a full refund of the amount paid.

Q: Can I cancel a custom-configured Tesla order?

A: Yes, you can cancel a custom-configured Tesla order. The cancellation process is the same regardless of whether the vehicle is standard or custom-configured.

Q: How long does it take to receive the refund after cancellation?

A: The time it takes to receive the refund may vary depending on your payment method. Generally, it takes a few days to process the refund.

Q: What if I change my mind after canceling the order?

A: If you change your mind after canceling the Tesla order and wish to purchase the vehicle again, you will need to place a new order.

Q: Can I cancel my Tesla order through a Tesla Store?

A: No, the cancellation process must be initiated online through your Tesla account. Visiting a Tesla Store in person may not be sufficient for canceling the order.


Canceling your Tesla order can be a straightforward process if you follow the steps outlined in this guide. Remember to act promptly before the vehicle enters production to ensure a smooth cancellation experience and get a full refund. Tesla’s customer support is always available to assist you in case you encounter any difficulties during the process.

So, if you ever find yourself needing to cancel your Tesla order, just remember the steps mentioned above, and you’ll be on your way to a successful cancellation and refund. With this guide, you can make the necessary changes to your order with confidence, keeping your Tesla experience stress-free.