How to Cancel Ulta Order

If you’ve ever found yourself needing to cancel an order on Ulta, the popular beauty retailer, you may be wondering how to go about it. In this comprehensive guide, we will walk you through the process of canceling an Ulta order step-by-step. Whether you’ve changed your mind about a purchase or encountered an issue with your order, we’ve got you covered. So, let’s dive in and learn how to cancel an Ulta order hassle-free.

How to Cancel Ulta Order

Canceling an Ulta order is a straightforward process that can be completed within a few minutes. Follow these simple steps to cancel your order:

  1. Visit the Ulta Website: Start by visiting the official Ulta website ( using your preferred web browser. Ensure you are logged in to your Ulta account.
  2. Navigate to Your Account: Once you’re on the Ulta website, locate the “Account” section. You can usually find it in the top-right corner of the page. Click on it to access your account settings.
  3. Access Your Order History: Within your account settings, locate the “Order History” tab. This tab will display all your recent orders and their details.
  4. Select the Order to Cancel: In the Order History section, locate the specific order you wish to cancel. Click on the order to view its details and options.
  5. Click on “Cancel Order”: Within the order details page, you should find a “Cancel Order” button or link. Click on it to initiate the cancellation process.
  6. Provide Reason for Cancellation: Ulta may ask you to provide a reason for canceling your order. Select the most appropriate option from the provided list or provide a brief explanation in the designated field.
  7. Confirm Cancellation: After submitting your cancellation request, Ulta will ask you to confirm the cancellation. Review the details of your cancellation and click on the confirmation button to finalize the process.
  8. Check for Confirmation: Once you’ve canceled your order, you should receive a confirmation message or email from Ulta. Keep this confirmation for your records.

By following these steps, you can easily cancel your Ulta order and resolve any issues you may have encountered.

Frequently Asked Questions

Here are some frequently asked questions about canceling Ulta orders:

Q: Can I cancel an Ulta order after it has been shipped? A: Unfortunately, once an order has been shipped, it cannot be canceled. However, you may be able to return the items for a refund or exchange them.

Q: Will I be charged a fee for canceling my Ulta order? A: No, Ulta does not typically charge a fee for canceling an order. However, it’s always a good idea to review their cancellation policy for any specific terms and conditions.

Q: Can I cancel an Ulta order if I used a gift card or reward points? A: Yes, you can cancel an order that was paid for using a gift card or reward points. The refunded amount will be credited back to your gift card or rewards balance.

Q: How long does it take to receive a refund after canceling an Ulta order? A: Ulta usually processes refunds within 7-10 business days. However, it may take additional time for the refunded amount to appear in your account, depending on your bank or payment method.

Q: Can I cancel an Ulta order through customer support? A: While canceling an order through the Ulta website is the recommended method, you may also contact Ulta’s customer support for assistance with canceling your order if needed.

Q: Can I modify my order instead of canceling it completely? A: Yes, in some cases, you may be able to modify certain aspects of your order, such as the shipping address or payment method. However, significant changes may require canceling the original order and placing a new one.


Canceling an Ulta order doesn’t have to be a complicated process. By following the step-by-step instructions outlined in this guide, you can easily cancel an order and resolve any issues you may encounter along the way. Remember to review Ulta’s cancellation policy for any specific terms and conditions that may apply to your order. Now that you know how to cancel an Ulta order, you can shop with confidence, knowing that you have the flexibility to make changes if needed.