How to Cancel Vivint

If you’re looking to cancel your Vivint subscription, you’ve come to the right place. Vivint is a well-known provider of home security systems, smart home devices, and monitoring services. While Vivint offers excellent products and services, there may be various reasons why you might want to cancel your subscription. In this comprehensive guide, we will walk you through the process of canceling Vivint, step-by-step. Whether you’re moving to a new location, no longer require the service, or have found an alternative provider, we’ve got you covered. Read on to discover how to cancel Vivint hassle-free.

Why Should You Consider Cancelling Vivint?

Before we delve into the cancellation process, let’s briefly explore some of the reasons why you might be considering canceling your Vivint subscription:

  • Relocation: If you are moving to a new home or apartment, you may no longer require the services provided by Vivint.
  • Change in Security Needs: Your security needs may have evolved, and you may be seeking a different type of security system that better suits your current requirements.
  • Financial Considerations: Vivint’s services come at a cost, and if you are facing financial constraints or looking to reduce your expenses, canceling Vivint could be a viable option.
  • Unsatisfactory Service: If you have encountered issues with the Vivint system, equipment, or customer service that have not been adequately addressed, you may be looking to switch to a different provider.
  • Exploring Alternatives: As the market for home security systems continues to expand, you may be considering other providers that offer innovative features or better pricing options.

How to Cancel Vivint: Step-by-Step Guide

Canceling your Vivint subscription is a straightforward process. Follow these step-by-step instructions to ensure a smooth cancellation experience:

  1. Review Your Contract: Begin by reviewing your Vivint contract to understand the terms and conditions related to cancellation. Look for details on the cancellation notice period, fees, and any other relevant information.
  2. Contact Vivint Customer Service: Reach out to Vivint’s customer service department to initiate the cancellation process. You can contact them via phone, email, or online chat. Prepare to provide your account details, such as your account number or registered email address, to verify your identity.
  3. Inform Vivint of Your Intent to Cancel: Clearly communicate your intention to cancel your Vivint subscription. Be prepared to explain your reasons for canceling. The customer service representative will guide you through the next steps.
  4. Schedule a Cancellation Date: Work with the Vivint representative to determine the most suitable cancellation date. Consider factors such as your billing cycle and any notice period required by the contract. It’s crucial to align the cancellation date with your needs to avoid any unnecessary charges or disruptions.
  5. Return Vivint Equipment (if applicable): If you have leased or rented any equipment from Vivint, inquire about the process for returning the devices. Follow the instructions provided by the representative to ensure a smooth return.
  6. Settle Any Outstanding Payments: If you have any outstanding payments or fees, make sure to settle them before canceling your Vivint subscription. This will help avoid any complications and ensure a clean cancellation process.
  7. Receive Confirmation: Once your cancellation request is processed, ask the Vivint representative to provide written confirmation of your cancellation. This documentation will serve as proof of cancellation and can be helpful for future reference.

Remember, it’s essential to keep all communication and documentation related to the cancellation process for your records.

What Are the Alternatives to Vivint?

While Vivint offers comprehensive home security solutions, there are several alternatives available in the market. Consider these popular options when exploring alternatives to Vivint:

  1. ADT: ADT is a well-established provider of home security systems and monitoring services. They offer a range of security packages to meet different needs.
  2. Ring: Ring specializes in smart video doorbells, security cameras, and home alarm systems. Their products are known for their ease of use and integration with other smart home devices.
  3. SimpliSafe: SimpliSafe is a DIY home security system that offers affordable and customizable packages. They provide wireless equipment and professional monitoring services.
  4. Frontpoint: Frontpoint is a highly rated provider that offers wireless home security systems. They provide 24/7 professional monitoring and have flexible contract options.

When considering alternatives, take into account factors such as pricing, features, customer reviews, and the level of professional monitoring offered.

Frequently Asked Questions

Can I cancel Vivint online?

Yes, Vivint provides an online cancellation option. Visit their official website, log in to your account, and navigate to the cancellation section. Follow the instructions provided to initiate the cancellation process.

What is the cancellation fee for Vivint?

The cancellation fee for Vivint may vary depending on your specific contract terms. Review your contract or contact Vivint’s customer service for accurate information regarding any cancellation fees.

How long does it take to cancel Vivint?

The time it takes to cancel Vivint depends on various factors, such as the notice period specified in your contract and the responsiveness of the customer service team. Generally, it takes a few days to process the cancellation request.

Can I transfer my Vivint contract to someone else?

Yes, it is possible to transfer your Vivint contract to someone else. Contact Vivint’s customer service for detailed information on the transfer process and any associated requirements.

Will I receive a refund if I cancel Vivint?

Refunds for canceled Vivint subscriptions are subject to the terms and conditions outlined in your contract. Review your contract or reach out to Vivint’s customer service for specific details regarding refunds.

Can I keep the Vivint equipment after cancellation?

If you purchased the Vivint equipment outright, you can keep it after cancellation. However, if you leased or rented the equipment, you will typically need to return it to Vivint as per their instructions.


Canceling your Vivint subscription doesn’t have to be a complicated process. By following the step-by-step guide outlined in this article, you can cancel Vivint with ease. Remember to review your contract, contact Vivint’s customer service, and settle any outstanding payments before initiating the cancellation.

Consider exploring alternatives to Vivint if your security needs have changed. If you have any additional questions, refer to the frequently asked questions section for further guidance. Good luck with your cancellation process!