How to Cancel Webroot Subscription

Have you been using Webroot’s services for a while, but now it’s time to move on? Cancelling a subscription can sometimes be a daunting task, especially when dealing with technical services. However, fear not! In this article, we will walk you through the process of canceling your Webroot subscription seamlessly. Whether you’re switching to a different provider or no longer require antivirus protection, our guide will provide you with all the necessary information to end your subscription smoothly. Let’s get started!

How to Cancel Webroot Subscription

In this section, we’ll provide you with detailed step-by-step instructions on how to cancel your Webroot subscription. Follow these simple yet effective guidelines to ensure a hassle-free cancellation.

1. Log in to Your Webroot Account

The first step is to log in to your Webroot account. Visit the Webroot website and enter your credentials to access your account dashboard.

2. Navigate to Subscription Settings

Once you’re logged in, navigate to the “Subscription” or “Account” section. Here, you will find all the details related to your subscription plan.

3. Review Your Subscription Details

Before proceeding with the cancellation, take a moment to review your subscription details. Make sure you understand any remaining contract terms or potential cancellation fees.

4. Initiate the Cancellation Process

Click on the “Cancel Subscription” or “Cancel Auto-Renewal” button to initiate the cancellation process. Webroot may ask for feedback on why you’re canceling, so provide any relevant information if prompted.

5. Confirm Cancellation

After initiating the cancellation, Webroot will ask for confirmation. Double-check the details and confirm the cancellation. Some subscriptions might require additional verification steps.

6. Receive Cancellation Confirmation

You will receive an email confirming the cancellation of your Webroot subscription. Keep this email for your records, as it serves as proof of cancellation.

7. Remove Webroot Software

If you have Webroot software installed on your devices, make sure to uninstall it to prevent any conflicts with future security software.

8. Check for Refund Eligibility

If you’ve prepaid for a longer subscription term, check if you’re eligible for a refund for the remaining period.

9. Consider Other Security Options

Before leaving Webroot, explore alternative antivirus and security options to ensure continuous protection for your devices.

10. Seek Customer Support (Optional)

If you encounter any issues during the cancellation process or need further assistance, don’t hesitate to reach out to Webroot’s customer support for guidance.

Frequently Asked Questions (FAQs)

Q: Can I cancel my Webroot subscription anytime? A: Yes, you can cancel your Webroot subscription at any time without facing any penalties.

Q: Will I receive a refund for the remaining subscription period after cancellation? A: It depends on your subscription’s terms and conditions. Some plans may offer a prorated refund for the unused period.

Q: Can I still use Webroot after canceling the subscription? A: No, once you cancel your subscription, your Webroot services will be deactivated.

Q: Is there a cancellation fee? A: Webroot generally does not impose any cancellation fees, but it’s best to review your specific subscription details.

Q: Can I cancel my subscription from any device? A: Yes, you can log in to your Webroot account from any device with internet access to cancel your subscription.

Q: Can I transfer my subscription to another user? A: Webroot subscriptions are non-transferable and tied to the original account holder.


In conclusion, canceling your Webroot subscription is a straightforward process when you know the right steps. By following our comprehensive guide, you can navigate through the cancellation process with ease. Remember to review your subscription details, uninstall the Webroot software, and explore other security options to stay protected. If you need assistance, don’t hesitate to reach out to Webroot’s customer support. Now, you’re all set to cancel your Webroot subscription and move forward with your security needs.