How to Cancel an Order on Poshmark

If you’ve ever found yourself in a situation where you need to cancel an order on Poshmark, you’re not alone. Sometimes, circumstances change, or we simply change our minds about a purchase. Fortunately, canceling an order on Poshmark is a relatively straightforward process. In this comprehensive guide, we’ll walk you through the steps to cancel an order on Poshmark successfully. Whether you’re a seasoned Poshmark user or a beginner, this article will provide you with all the information you need to navigate the cancellation process with ease.

How to Cancel an Order on Poshmark

Canceling an order on Poshmark is a quick and simple process. Follow these steps to cancel your order:

  1. Log in to your Poshmark account: Go to the Poshmark website and enter your login credentials to access your account.
  2. Navigate to your Order History: Once you’re logged in, click on your profile icon in the top-right corner of the screen. From the drop-down menu, select “My Purchases” to access your order history.
  3. Locate the order you want to cancel: Scroll through your order history to find the specific order you wish to cancel. Once you’ve located it, click on the order details to proceed.
  4. Initiate the cancellation process: On the order details page, you will find an option to cancel the order. Click on the “Cancel Order” button to proceed.
  5. Select the reason for cancellation: Poshmark will ask you to select a reason for canceling the order. Choose the most appropriate reason from the provided options.
  6. Confirm the cancellation: After selecting the reason, you will be prompted to confirm the cancellation. Review your decision and click on the “Confirm Cancellation” button to finalize the process.
  7. Communicate with the seller (optional): If necessary, you can reach out to the seller through the Poshmark app or website to inform them about the cancellation. However, this step is optional and depends on your preferences.
  8. Receive your refund: Once the cancellation is confirmed, Poshmark will initiate the refund process. The refund will be issued to your original payment method, and you will receive an email notification regarding the refund status.

Frequently Asked Questions (FAQs)

Q: Can I cancel an order on Poshmark after it has been shipped? A: Unfortunately, once an order has been shipped, it cannot be canceled through the Poshmark platform. However, you can still reach out to the seller and discuss potential options.

Q: Will I be charged any fees for canceling an order on Poshmark? A: Poshmark does not charge any cancellation fees to buyers. However, it’s important to note that if you cancel multiple orders frequently, it may affect your account standing.

Q: How long does it take to receive a refund after canceling an order on Poshmark? A: The refund process typically takes a few business days. However, the exact timing may vary depending on your payment method and financial institution.

Q: Can I cancel an order on Poshmark if the seller has already accepted my offer? A: Yes, you can still cancel an order even if the seller has accepted your offer. Follow the steps mentioned earlier in this article to cancel the order successfully.

Q: What if I change my mind after canceling an order on Poshmark? A: Once you’ve canceled an order, it cannot be reinstated. If you change your mind, you’ll need to reach out to the seller and discuss the possibility of re-purchasing the item.

Q: Are there any restrictions on canceling an order on Poshmark? A: Poshmark allows buyers to cancel orders within a specific timeframe. Once the order is shipped or if it has been more than seven days since the purchase, canceling through the platform is no longer an option.


Canceling an order on Poshmark is a straightforward process that can be done through the platform’s user-friendly interface. Remember to initiate the cancellation as soon as possible to increase the likelihood of a successful cancellation. If you encounter any issues or have specific questions related to the cancellation process, don’t hesitate to reach out to Poshmark’s customer support for assistance.

By following the step-by-step guide provided in this article, you can cancel an order on Poshmark with confidence and ease. So, whether you’ve had a change of heart or circumstances have shifted, you can navigate the cancellation process smoothly and ensure a seamless experience on the Poshmark platform.