How to Cancel Nike Order

Placing an order with Nike can be exciting, but sometimes circumstances change, and you may need to cancel your purchase. However, navigating the cancellation process can be a bit daunting if you’re unsure of the steps involved. In this article, we’ll provide you with a step-by-step guide on how to cancel your Nike order successfully. Whether you ordered from Nike’s official website or through their app, we’ve got you covered. Let’s dive right in!

How to Cancel Nike Order

Canceling a Nike order is a straightforward process, but it’s essential to act quickly to avoid shipment. Follow these easy steps to cancel your order:

  1. Login to Your Nike Account:
    • If you haven’t already, log in to your Nike account using your email and password. This step is crucial as you can only cancel orders associated with your account.
  2. Access Your Order History:
    • Once logged in, navigate to your account settings and find the “Order History” section. Click on it to view all your recent orders.
  3. Select the Order to Cancel:
    • Find the order you wish to cancel and click on it to view the order details.
  4. Initiate Cancellation:
    • Look for the “Cancel Order” option and click on it to start the cancellation process.
  5. Confirm Cancellation:
    • A confirmation pop-up will appear. Double-check the order details and click “Confirm” to proceed with the cancellation.
  6. Check Cancellation Status:
    • After canceling the order, you’ll receive an email confirmation. Additionally, you can check the cancellation status in your order history.
  7. Refund Processing:
    • If you made a payment, Nike will initiate the refund process to the original payment method. Refunds may take a few business days to reflect in your account.

Frequently Asked Questions (FAQs)

Q: Can I Cancel a Nike Order After It’s Shipped?

A: Unfortunately, once an order is shipped, you cannot cancel it. However, you can take advantage of Nike’s return policy after receiving the order.

Q: How Long Do I Have to Cancel My Nike Order?

A: Nike provides a limited window for cancellations. Typically, you have up to 30 minutes after placing the order to cancel it.

Q: I Can’t Find the “Cancel Order” Option. What Should I Do?

A: If you can’t find the “Cancel Order” option, it’s possible that the order is already being processed for shipment. In such cases, reach out to Nike’s customer support immediately for assistance.

Q: Will I Get a Full Refund If I Cancel My Nike Order?

A: Yes, if you cancel the order within the specified timeframe, Nike will provide a full refund to the original payment method.

Q: Can I Cancel a Nike Order Through Customer Support?

A: Nike encourages customers to use the online cancellation method for faster processing. However, if you encounter any issues, their customer support team will be happy to assist you.

Q: Can I Modify My Order Instead of Canceling It?

A: Unfortunately, Nike’s system doesn’t support modifying orders once they’re placed. The best option is to cancel the existing order and create a new one with the desired changes.


Knowing how to cancel a Nike order can save you time and money when unexpected situations arise. Always remember to act promptly and follow the outlined steps for a smooth cancellation process. Whether it’s within the 30-minute window or through their customer support, Nike has provided options to accommodate your needs. Now you can confidently place orders, knowing that you have the knowledge to cancel them if necessary.