Are you considering canceling your Viasat Internet service and looking for a seamless process? If you find yourself in this situation, you’ve come to the right place. In this comprehensive guide, we will walk you through the steps to cancel Viasat Internet effortlessly. Whether you’re switching to a different provider or relocating, we’ve got you covered. With our expert tips and insights, canceling Viasat Internet will be a breeze. Let’s get started!
How to Cancel Viasat Internet
Canceling Viasat Internet is a straightforward process. Follow these simple steps to ensure a smooth cancellation:
- Review Your Contract Terms: Before proceeding, take a moment to review your contract with Viasat. Note any terms and conditions related to the cancellation process, such as early termination fees or notice periods. This information will help you plan your cancellation effectively.
- Contact Customer Support: To initiate the cancellation, get in touch with Viasat’s customer support. You can reach them via phone, email, or through their online chat support. Be prepared to provide your account details, including the account holder’s name, address, and contact information.
- State Your Intent to Cancel: Clearly communicate your intention to cancel the service. You may be asked for a reason for cancelation, but it’s not obligatory to provide one. Stay firm but polite during the conversation.
- Return Equipment: Viasat typically provides you with equipment like a modem or a router. They will guide you on how to return the equipment properly. Follow their instructions to avoid any additional charges.
- Confirm Cancellation: Request a confirmation email or reference number for the cancellation. This will serve as proof in case of any disputes later.
- Check for Prorated Charges: Viasat might charge you for the portion of the month during which the service was active. Review your final bill to ensure it reflects accurate prorated charges.
- Dispute Resolution: In case of any issues or discrepancies in the final bill, contact Viasat’s customer support again. They have a dedicated team to handle billing disputes.
- Cancel Automatic Payments: If you had set up automatic payments, make sure to cancel them to avoid any deductions after cancellation.
- Return Rental Equipment: If you had rented equipment from Viasat, make sure to return it as per their instructions to avoid additional charges.
- Final Check: Double-check that the service has been disconnected, and you are no longer being billed.
How to Cancel Viasat Internet without paying a fee?
To avoid early termination fees when canceling Viasat Internet, you can wait until your contract is up, or you may be eligible for fee waivers if you are moving to an area where Viasat services are not available.
Can I cancel Viasat Internet online?
Yes, you can initiate the cancellation process online by reaching out to Viasat’s customer support through their website’s chat or email option.
Is there a grace period for canceling Viasat Internet?
Viasat typically requires a 30-day notice before canceling your service. During this period, you will still have access to the Internet.
What happens to my equipment after canceling Viasat Internet?
After canceling Viasat Internet, you will need to return the equipment provided by them. They will provide instructions on how and where to return it.
Can I keep my email address after canceling Viasat Internet?
Unfortunately, Viasat does not offer email services separately. You will need to transition to a new email address provided by your new Internet service provider.
Can I cancel Viasat Internet if I’m moving?
Yes, you can cancel Viasat Internet if you’re moving to an area where Viasat services are not available. Be sure to provide proof of your new address to avoid any termination fees.
Canceling Viasat Internet may seem like a daunting task, but armed with the right information and approach, it becomes a straightforward process. Remember to review your contract terms, contact customer support, and return any equipment as per their instructions. Always ask for a confirmation of cancellation and keep track of your final bill. By following these steps and understanding the FAQs, you can smoothly navigate through the cancelation process and make a seamless transition to your new Internet service.