How to Cancel Walgreens Pickup Order

In today’s fast-paced world, online shopping has become a convenient way to get everything we need. Walgreens, a popular pharmacy and convenience store chain, offers a pickup service that allows customers to order online and collect their purchases at a nearby store. However, there may be instances when you need to cancel your Walgreens pickup order due to changes in plans or other reasons. In this comprehensive guide, we will walk you through the process of canceling a Walgreens pickup order with ease and provide insights based on first-hand knowledge and credible sources.

How to Cancel Walgreens Pickup Order

To cancel a Walgreens pickup order, follow these simple steps:

  1. Visit the Walgreens Website: Access the Walgreens official website using a web browser on your computer or mobile device.
  2. Log In: Sign in to your Walgreens account using your email and password. If you don’t have an account, create one by clicking the “Sign Up” button and following the prompts.
  3. Navigate to “Order History”: Once logged in, find the “Order History” section on the website. This section will display all your recent orders.
  4. Find Your Pickup Order: Locate the specific pickup order you wish to cancel from the list of recent orders.
  5. Click “Cancel Order”: Click on the “Cancel Order” button next to the pickup order you want to cancel. The system will prompt you to confirm the cancellation.
  6. Confirm Cancellation: Confirm the cancellation by selecting “Yes” on the confirmation prompt. Your pickup order will be canceled, and you’ll receive an email notification.
  7. Process Refund: If you’ve already made a payment, the refund process will be initiated automatically. The time it takes for the refund to reflect in your account may vary depending on your payment method.
  8. Contact Customer Support (Optional): If you encounter any issues while canceling your order or need further assistance, you can reach out to Walgreens customer support for help.

FAQs about How to Cancel Walgreens Pickup Order

  1. Can I cancel my Walgreens pickup order anytime?
    • Yes, you can cancel your Walgreens pickup order anytime before the scheduled pickup time. However, once the order is ready for pickup, cancellation may not be possible. It is advisable to cancel your order well in advance to avoid any inconvenience.
  2. Is there a cancellation fee for Walgreens pickup orders?
    • Walgreens typically does not charge a cancellation fee for pickup orders. If you’ve already paid for the order, you will receive a full refund upon cancellation. However, it’s essential to review the specific terms and conditions related to cancellation on the Walgreens website.
  3. Can I modify my order instead of canceling it?
    • Yes, in some cases, you may have the option to modify your order instead of canceling it. Log in to your Walgreens account and navigate to the “Order History” section. Find your pickup order and check if the “Modify Order” option is available. If so, you can make necessary changes to your order.
  4. How long does it take to receive a refund after canceling a Walgreens pickup order?
    • The refund process for a canceled Walgreens pickup order may take a few business days to complete. The exact time frame depends on your payment method and financial institution. Credit card refunds typically take 3-5 business days, while PayPal refunds may take up to 10 business days.
  5. Can I cancel a Walgreens pickup order in-store?
    • While it’s possible to inquire about order cancellation at the store, for a smooth and efficient cancellation process, it is recommended to cancel your pickup order online through the Walgreens website. The online cancellation ensures that your request is logged accurately, and you receive timely updates.
  6. What if I miss the pickup time for my order?
    • If you miss the pickup time for your Walgreens order, it may not be possible to cancel it online. In such cases, it is best to contact the store where you placed the order and explain the situation. Store personnel may assist you with the next steps.


Canceling a Walgreens pickup order is a straightforward process that can be done through the official website. Remember to cancel your order before the scheduled pickup time to avoid any issues. Walgreens aims to provide a seamless shopping experience to its customers, and cancellations are handled efficiently to ensure customer satisfaction. If you encounter any challenges during the cancellation process, don’t hesitate to reach out to their customer support for assistance.

With this guide, you are well-equipped to cancel your Walgreens pickup order with ease. Embrace the convenience of online shopping and enjoy the flexibility of managing your orders effortlessly. Happy shopping!